A further update from our Managing Director

Dear Valued Customer,

Due to unprecedented market conditions, I felt it necessary to update you on the current state of the global supply chain that has been effecting the supply of some goods. As part of our mission to be a true “partner” to our customers and not simply a “vendor”, I would like to share these updates with you in the hope that they will assist you in making important decisions. Drastic and rapid changes in our industry are taking place that have the potential to impact your business and that of your guests. Because of this, we are advising customers to talk to us about their needs and your procurement processes, inventory planning, how you are approaching quotes so we can do our best to keep your guests happy by supplying the goods you require.

We are experiencing a global supply chain crisis in our industry that we have never seen in the history of the company. The two main effects of this disruption are price increases and extended lead times.

Please be assured that we are doing everything we can to obtain the necessary inventory to keep our customers operational. Specifically, we are increasing inventory levels on core items, negotiating with manufacturers and proactively contacting customers for forecasts and stocking agreements when possible. Please contact us if you have any information about your forecasts or if there are any other impending changes to your buying patterns that can help us be prepared. We appreciate your patience and collaboration as we work through these challenges together. If you have any specific questions or concerns, please do not hesitate to contact your sales or customer service representative.

Moving forward we are extremely excited to be launching a number of new and exciting product ranges, which will help take the pressure of current stock availability during this unprecedented time and improve our offering. My sales team will be in touch with you shortly to discuss these products and how we can work together to improve our partnership and ultimately your customer and guest experiences.

We have amazing team at Walter Geering that are always here for you. This moment reminds me that we’re all connected like never before. We’re called upon to be our best selves, with patience, understanding and compassion and whilst we strive to push forward, I thank you for your loyal support and business. On behalf of all of us at Walter Geering, we’re committed to being your partner and persevering together in all the days and years ahead.

I thank you for your support, and if there’s any questions or further information needed please do not hesitate to contact me or your sales contact.

Best Regards,

Simon Wright,  Managing Director

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